COLOR SERVICES PRICE MENU

HAIRCUTS & STYLING PRICE MENU

ADDITIONAL SERVICES PRICE MENU

SALON POLICIES

At Neoma, your appointment time is reserved just for you. To respect the time of our guests and artists, we kindly ask that you review our cancellation and late policies below.

At Neoma, we strive to create a calm, relaxing environment for every guest. To help us maintain this experience, we kindly ask that you review our guest policy.

No Additional Guests : To ensure comfort, privacy and a peaceful atmosphere, we kindly ask that appointments be attended by the scheduled guest only. We are unable to accommodate additional guests during appointments. 

Children Under 12 : For the safety and comfort of all guests, children under 12 are not permitted during appointments. 

Respect for the Space : We appreciate your understanding and cooperation in helping us provide a serene experience for everyone. 

— By booking with Neoma, you acknowledge and agree to this guest policy. —

24-Hour Notice : We require at least 24 hours’ notice to cancel or reschedule an existing appointment. 

For Keratin, Color Correction and Extension services → 72 hour cancellation is required.

Late Cancellations : Appointments cancelled less than 24 hours’ notice will be charged 50% of the scheduled service total. 

No Shows : Guests who do not arrive for their appointment without prior notice will be charged 100% of the scheduled service. 

Late Arrivals : If you arrive late, we will do our best to accommodate your appointment. However, your service may need to be rescheduled to avoid impacting other guests.*

* Please note that if you arrive late, you will still be charged the full amount for your scheduled appointment, even if we are unable to complete the entire service.

— By booking an appointment with Neoma, you acknowledge and agree to this cancellation policy. — 


GUEST POLICIES